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Google Business Profile Optimisation

More 5-star reviews.
Without asking for
them yourself.

Your Google reputation is the first thing a potential customer checks. Our automated review system collects feedback at exactly the right moment — and turns happy customers into public proof without you lifting a finger.

From $200/month No lock-in contract Results typically within 2–4 weeks
The problem

You do great work.
Your Google profile doesn't reflect it.

Most small businesses get reviews the same way — hoping a happy customer remembers to leave one. They usually don't. Meanwhile, the business down the road with 140 reviews and a 4.9 star rating is taking your customers before they even visit your website.

Google Reviews directly impact:

  • Local search ranking — more reviews = higher visibility in Google Maps and local results
  • Click-through rate — customers are 3x more likely to click on a business with 50+ reviews
  • Conversion rate — social proof reduces hesitation at every stage of the buying decision

The problem isn't your service quality. It's your system for capturing proof of it.

How it works

A hands-free review engine.
Built on GoHighLevel.

We build an automated follow-up sequence that sends your customers a review request at exactly the right moment — via SMS, email, or both. No awkward conversations. No chasing. Just results.

1

Job complete trigger

When a job is completed or a customer is served, a trigger fires automatically in your CRM. No manual input needed.

2

Smart follow-up sequence

A personalised SMS or email goes out thanking the customer and asking for their feedback. Timing is optimised — typically 30 minutes to 2 hours after service.

3

Review or redirect

Happy customers are guided directly to your Google review page. If they indicate a negative experience, the feedback comes to you privately — giving you the chance to resolve it before it becomes a public problem.

What's included

Everything you need.
Nothing you don't.

One subscription covers setup, management, and ongoing optimisation. No hidden extras.

Book a Free Strategy Call
  • GHL automation setup — review request sequences via SMS and email
  • Google Business Profile audit and optimisation
  • Timing and message A/B testing
  • Negative feedback intercept — keeps issues off public platforms
  • Monthly performance reporting (reviews gained, response rate)
  • Ongoing optimisation and sequence management
  • Onboarding and setup — typically 3–5 business days
Who it's for

This works for almost any service business.

If your business serves customers and you want more people to trust you before they've met you — this is the most cost-effective place to start.

Trades & Home Services
Health & Allied Health
Real Estate & Mortgage
Hospitality & Food
Accounting & Finance
Retail
Automotive
Beauty & Wellness
Results

What to expect

11 → 64
Google reviews in 8 weeks — Residential cleaning business, Brisbane
3.8 → 4.7★
Star rating improvement in 10 weeks — Automotive workshop, Sunshine Coast
2.4×
Increase in Google Maps clicks within 60 days — Allied health clinic, Gold Coast

Results vary by business type, volume of customers, and existing review count. Most businesses see meaningful improvement within 30 days.

FAQ

Common questions

Can't find what you're looking for? Book a call and ask us directly.

Book a call →

Do I need a GoHighLevel account?

No — we manage everything on your behalf. If you already use GHL, we can integrate with your existing setup. If not, we set it up for you as part of onboarding.

What if I already have a lot of reviews?

Great — we'll build on them. We continue driving volume and help maintain your rating over time, which signals ongoing activity to Google's algorithm.

Will it work for my industry?

Yes, with very few exceptions. Any business that serves customers directly can benefit. We'll confirm on your strategy call.

What happens if a customer leaves a bad review?

Our negative feedback intercept aims to capture dissatisfied customers before they post publicly. However, we can't prevent every negative review. We'll advise you on how to respond professionally to any that do appear.

Is there a setup fee?

Setup is included in your monthly subscription. No upfront cost.

Your next 50 reviews could be on autopilot.

Start with a free strategy call. We'll audit your current Google profile, show you what's possible, and have you live within a week.

From $200/month  ·  No contract  ·  Cancel anytime